Hyper-Reach Alert System

hyper reach logoSign up for Hyper-Reach, Spring Hill's emergency notification system, to get rapid alerts about urgent situations with a telephone call, text and/or email messages, web browser alerts, smart speaker alerts, and other advanced alerting methods.

About Hyper-Reach

Hyper-Reach sends thousands of messages to geographically targeted households in seconds, as well as sending broadcast messages to most current mobile telephones in an affected area using FEMA’s Wireless Emergency Alert (WEA) system.


Subscribers will get important, geographically-targeted messages from the Spring Hill Police Department and the City of Spring Hill related to:

  • Emergency response information
  • Crime alerts
  • Road and facility closures
  • Utility service alerts

During the sign-up process, you can also opt-in to weather alerts related to flash flood warnings, severe thunderstorm warnings, and tornado warnings from the National Weather Service.

Sign up now

  • Enroll online
  • Enroll by text: Text "Alert" to (931) 486-8650 
  • Enroll by phone: Call (931) 486-8650
  • Enroll using Alexa: Say "Alexa, enable Hyper-Reach"

New and existing Spring Hill landline telephones are automatically enrolled in emergency notifications during periodic system updates. Landline telephone customers can modify their notification preferences by creating an account.

Receiving alerts

When you receive an alert from Hyper-Reach, it may come from one of the following numbers:

  • Calls to landline or VoIP phone lines will come from (931) 487-1376 with a caller I.D. of "City of Spring Hill"
  • Calls to cell phones are made from a number that varies by cell provider. The caller I.D. may display as "City of Spring Hill, TN," "UNKNOWN" or appear as blank and be marked as possible spam.
  • Texts come from (833) 472-5378 and indicate that the text is a message from the City of Spring Hill, TN.

Hyper-Reach Anywhere

Citizens can also download the Hyper-Reach Anywhere app on their smartphone. Hyper-Reach Anywhere is a free smartphone app that allows individual citizens to manage and monitor the alerts they receive, both for their home and office addresses and for other addresses they care about such as those of elderly relatives or friends.